Terms of service

TERMS OF SERVICE

Haruko Glow
Effective date: August 23, 2026

CUSTOMER COMMERCE AGREEMENT

These Terms of Service (the “Terms”) explain the rules that apply when you visit, browse, communicate with, create an account on, or purchase from the Haruko Glow online store, including its related webpages, checkout, customer-service channels, and other features that link to these Terms (collectively, the “Store” or “Services”). In these Terms, “Haruko Glow,” “we,” “us,” and “our” refer to the merchant operating the Store. “You” and “your” refer to the person using the Services or placing an order.

Please read these Terms before using the Services. By accessing the Store or submitting an order, you agree to these Terms and to the policies incorporated below. If you do not agree, do not use the Services. Nothing in these Terms takes away a right or remedy that applicable law does not allow a business to waive.

How the Store’s policies work together

The following policies form part of your agreement with us when they apply to your activity:

our Refund Policy, available at /policies/refund-policy;

our Shipping Policy, available at /policies/shipping-policy;

our Privacy Policy, available at /policies/privacy-policy; and

any product-specific directions, warnings, eligibility rules, or promotion terms shown before purchase.

If a product page or promotion has specific terms that conflict with these general Terms, the more specific terms control for that product or promotion. The Refund Policy controls the operational details of an eligible return, exchange, or refund. The Shipping Policy controls published processing and delivery information. The Privacy Policy controls how personal information is collected, used, disclosed, retained, and protected. A mandatory consumer-protection rule always controls over a conflicting contract term.

CHAPTER ONE — ENTERING AND USING THE STORE

Article 1 — Eligibility and authority

You must be at least the age of legal majority in the place where you live to enter into a purchase contract on your own. If you are below that age, a parent or legal guardian must review these Terms and place or authorize the order. We do not knowingly invite children to create accounts or submit personal information independently.

If you use the Services for a company or another person, you represent that you have authority to bind that company or person. You may not use the Store if applicable law prohibits you from receiving the Services or purchasing the relevant product.

Article 2 — Accurate information and account care

You agree to provide current, complete, and accurate information when creating an account, checking out, requesting a return, or contacting us. This includes your name, email address, billing information, and a complete deliverable shipping address. Please update information that changes before an order ships.

You are responsible for keeping your login credentials confidential and for activity performed through your account, except to the extent the activity results from our failure to use legally required safeguards. Notify us promptly if you reasonably believe that your account or payment information has been used without authorization. We may ask for proportionate information to verify your identity before changing account details, discussing an order, or releasing personal information.

You may not impersonate someone else, create an account using information you are not authorized to use, or use another customer’s account without permission. You remain responsible for reviewing order confirmations and promptly reporting obvious errors.

Article 3 — A fair and secure shopping environment

You may use the Store for personal, lawful shopping and other legitimate purposes. You may not:

violate applicable law, another person’s rights, or these Terms;

introduce malware, malicious code, automated attacks, or content designed to damage or disrupt the Services;

scrape, crawl, harvest, index, or extract Store data through automated means except as allowed by law or our written permission;

interfere with checkout, security, inventory controls, rate limits, or another customer’s use of the Store;

attempt to gain unauthorized access to an account, server, network, payment process, or nonpublic feature;

submit fraudulent orders, use stolen payment credentials, conduct unauthorized chargebacks, or misrepresent delivery or return facts;

purchase products for unlawful resale, export, diversion, or other prohibited commercial activity; or

use Store content to create a confusingly similar service or falsely suggest sponsorship by Haruko Glow.

Restrictions in this Article do not prohibit conduct protected by law, including good-faith security research, truthful consumer reviews, regulatory complaints, or lawful use of information that is not protected by intellectual-property or confidentiality rights.

Article 4 — Accessibility and customer assistance

We want customers to be able to obtain product, order, policy, and support information. If you have difficulty accessing content or completing a transaction, contact us using the information at the end of these Terms. We will make reasonable efforts to provide the requested information or assistance through an effective alternative method. A request for accessibility help will not reduce your consumer rights or change an applicable order or return deadline where the law requires accommodation.

CHAPTER TWO — PRODUCTS, PRICES, AND ORDER FORMATION

Article 5 — Product pages and honest descriptions

We aim to present material product information clearly and accurately, including identity, quantity, important features, ingredients or materials when applicable, directions, warnings, availability, and price. Product packaging and labels remain important sources of information and should be reviewed before use.

Screen settings, lighting, photography, device resolution, and natural manufacturing variation can affect how a color, texture, finish, or package appears online. Minor variations that do not make a product defective may occur. We may update packaging or improve a formula when lawful, but we will not knowingly substitute a materially different item without disclosure or your consent when consent is required.

Availability statements, popularity notices, countdowns, comparison prices, and other objective sales claims will be used only when we have a reasonable and truthful basis for them. An item appearing online is not a guarantee that it remains available until we accept the order. If a listing contains a material error, we will address it under Article 11 rather than enforcing information we knew or should reasonably have known was incorrect.

Article 6 — Cosmetics, skincare, and individual use

Cosmetic and skincare products are intended for the uses described on their labels and product pages. Unless a product is lawfully marketed as a drug for a stated purpose, cosmetic descriptions are not promises to diagnose, treat, cure, mitigate, or prevent disease and are not medical advice. Statements about appearance, cleansing, moisturizing, conditioning, or similar cosmetic effects should be understood in that context.

Skin type, sensitivities, routines, environment, and other individual factors can affect results. Review the full ingredient list, directions, and warnings before use, particularly if you have allergies, sensitivities, a medical condition, are pregnant or nursing, or use prescription products. Where appropriate, consider a patch test consistent with label instructions. Use only as directed; do not use a product on areas or for purposes that the label excludes. Stop use if irritation or another unexpected reaction occurs and seek qualified medical attention when appropriate.

General educational material, customer reviews, and answers from customer support do not replace advice from a physician, dermatologist, pharmacist, or other qualified professional. We do not guarantee that every product is suitable for every customer. This Article does not limit any right arising from a defective, adulterated, misbranded, unsafe, or nonconforming product.

Article 7 — Price, sales tax, and charges disclosed at checkout

Unless the Store states otherwise, prices are shown in U.S. dollars. The product price, available shipping method and charge, discount, and estimated tax will be presented during checkout before you submit the order. Applicable sales, use, excise, or similar taxes may be calculated based on the information you provide and legal requirements.

We may change future prices, but a price change will not alter an order already accepted except when you approve a lawful correction or when a cancellation and refund is permitted under these Terms. You are responsible only for charges disclosed to and authorized by you. We will not add an undisclosed recurring charge to a one-time purchase.

Article 8 — Promotions, gift cards, and store credit

Coupons, bundles, gifts with purchase, loyalty benefits, gift cards, or other offers may have additional disclosed conditions, such as dates, eligible products, purchase thresholds, quantity limits, or exclusions. Promotions have no cash value unless the law or the offer states otherwise, cannot be duplicated or combined unless permitted, and may be limited to one per customer or household when clearly disclosed.

We may decline or correct a promotion obtained through manipulation, unauthorized duplication, or a genuine technical error, provided we do so consistently with applicable law and offer you any required choice to proceed at the correct price or cancel for a refund. Gift-card and store-credit expiration, fees, redemption, and cash-redemption rights are governed by the disclosed terms and applicable law, including California law where it applies.

Article 9 — What happens when you place an order

Submitting an order is your offer to buy the listed products on the terms shown at checkout. An automated email acknowledging receipt means only that we received your request; it does not necessarily mean we accepted it. We accept an order when we send an express acceptance or shipping confirmation, charge or capture payment in a manner indicating acceptance, or otherwise begin fulfillment, whichever occurs first under the circumstances.

We may conduct reasonable inventory, address, payment, fraud-prevention, sanctions, export-control, or quantity checks before acceptance. We may refuse or cancel all or part of an order for a lawful, good-faith reason, including unavailable inventory, an undeliverable address, inability to authorize payment, suspected fraud, a legal restriction, an obvious material listing error, or a quantity suggesting unauthorized resale. We will not make order decisions for unlawfully discriminatory reasons.

If we cancel after payment has been captured, we will return the amount charged for the canceled item and any associated charge that must be refunded. Your financial institution may need additional time to post the credit. We will notify you using the contact information on the order.

Article 10 — Payment authorization and fraud prevention

By submitting a payment method, you represent that you are authorized to use it and authorize the disclosed charge. Payments may be processed by Shopify or another payment provider, and the provider’s terms may also apply to its service. We do not control a bank’s authorization hold, exchange treatment, financing decision, or posting schedule.

We may request reasonable verification when an order presents a genuine security or fraud concern. Do not send a complete payment-card number or sensitive authentication information by ordinary email. If verification cannot be completed, we may cancel the affected order and release or refund the charge as appropriate. Nothing in these Terms limits rights you may have under federal or state law to dispute an unauthorized or erroneous charge.

Article 11 — Corrections before and after checkout

Typographical, technical, inventory, image, or pricing errors can occur. Before accepting an order, we may correct the information and ask whether you wish to proceed. After acceptance, we will not unilaterally charge a higher price. If an accepted order contains a material error that cannot reasonably be honored, we may cancel the affected portion, explain the issue, and provide a full refund for that portion and any associated amount required by law.

If you receive an item different from what you ordered because of our error, contact us. We will arrange an appropriate correction without charging eligible return shipping or a restocking fee.

Article 12 — Quantity limits and resale

The Store is designed primarily for retail customers. We may set reasonable per-item, per-order, per-person, per-household, or per-address limits when disclosed or needed to allocate limited inventory fairly. A series of linked orders may be treated as one order for these purposes. Purchasing does not make you an authorized distributor, representative, or reseller of Haruko Glow. Contact us before placing a commercial-volume order.

CHAPTER THREE — FULFILLMENT, DELIVERY, AND AFTER-SALE CARE

Article 13 — Requests to change or cancel an order

Contact us promptly if you need to correct an address, change an item, or cancel an order. We will try to help, but automated fulfillment may prevent a change after processing begins. A request is not effective until we confirm it. If cancellation is no longer possible, you may use the Refund Policy after delivery if the item is eligible.

We may cancel an unshipped order when required by law, when fulfillment becomes impossible, or for a reason permitted by Article 9. If we do, we will notify you and refund the canceled amount. No provision in this Article removes a cancellation right that applicable law independently gives you.

Article 14 — Processing, shipment promises, and delays

Processing and delivery estimates are stated on the product page, at checkout, or in the Shipping Policy. They are estimates unless expressly identified as guaranteed. We will maintain a reasonable basis for any shipping representation we make. “Shipping” means tendering the merchandise to a carrier; it is different from delivery to your address.

We will ship within the time stated to you. If no shipping time is stated, we will ship within the period required by the Federal Trade Commission’s Mail, Internet, or Telephone Order Merchandise Rule, generally within 30 days after receiving a properly completed order. If we cannot ship on time, we will provide a legally sufficient delay notice and, as required, request your consent to the revised date or offer cancellation and a prompt refund. We will not treat silence as consent where affirmative consent is required.

Carrier disruptions, severe weather, emergencies, high-volume periods, customs review, or other events may affect delivery after shipment. We will communicate material information available to us and provide any remedy required by law. Please review the Shipping Policy before ordering for additional fulfillment details.

Article 15 — Address review, tracking, and receipt

Check the delivery address before submitting your order and again in the confirmation. We are not responsible for a delay caused solely by inaccurate information supplied by you after we have used reasonable efforts, but we will try to assist with a carrier correction or recovery when practicable. Additional carrier costs will not be imposed without disclosure and authorization where required.

Tracking is informational and may update late. When a carrier reports delivery but you cannot locate the package, check safe locations and with household members or building staff, then contact us promptly. We may ask for an order number, photos, a carrier confirmation, or a signed statement reasonably needed to investigate. Cooperation with an investigation does not waive your statutory rights.

Title and risk of loss pass only as provided by applicable law. A carrier’s scan does not conclusively eliminate a valid claim for non-delivery. We will assess reports of loss, theft, misdelivery, or damage fairly and provide a replacement, refund, carrier claim, or other legally required remedy based on the facts.

Article 16 — Inspecting a delivery

Please inspect the package within a reasonable time after arrival. If products are missing, incorrect, leaking, broken, contaminated, materially damaged, or otherwise nonconforming, stop using the affected item and contact us with the order number and a description. Photographs of the outer package, shipping label, lot or batch code, seal, and product may help us resolve the issue, but we will not demand evidence that is impossible or unreasonable to obtain.

Keep the item and packaging until we tell you whether they are needed for a return, carrier review, safety investigation, or lawful disposal. If an item presents a possible health or safety concern, do not ship it until we provide instructions.

Article 17 — Returns, exchanges, and refunds

Our current Refund Policy at /policies/refund-policy states the return window, eligibility conditions, exclusions, return procedure, return destination, refund method, and estimated processing time. Review it before purchase. Under California Civil Code section 1723, a retail seller whose policy does not provide a full cash or credit refund or an equal exchange for at least seven days after purchase, when goods and proof of purchase are timely returned, generally must display that policy conspicuously and state the form of remedy, applicable period, covered merchandise, and other conditions; statutory exceptions can apply. We intend the Refund Policy and checkout links to provide clear, accessible notice. Nothing here reduces any remedy available if a legally required disclosure is not made.

For an approved return of an eligible product within the United States, Haruko Glow will provide or pay for the authorized return-shipping method. We do not charge a restocking fee. Do not send a return to the contact address without authorization; the designated return facility or method may be different. Using an unauthorized method may delay processing and may prevent us from tracking the package, but it will not eliminate a right the law does not allow us to waive.

Beauty and personal-care goods that are opened, used, customized, marked final sale, or unable to be resold for health or hygiene reasons may be ineligible for a discretionary return when that limitation is clearly disclosed and lawful. Such an exclusion does not apply to a product that is defective, unsafe, materially not as described, or otherwise subject to a nonwaivable remedy.

Approved refunds are issued to the original payment method unless the law requires or you expressly agree to another method. Original outbound shipping charges are handled as stated in the Refund Policy and applicable law. After we issue a refund, your bank or payment provider controls the posting time. Contact us if a refund has not appeared after the stated period so that we can investigate.

Article 18 — Safety reports, recalls, and corrective action

Customer safety takes priority. Stop using a product and contact us if you believe it is contaminated, tampered with, mislabeled, counterfeit, or connected to a serious unexpected reaction. For urgent symptoms, seek emergency or professional medical help first. Support inquiries are not emergency medical services.

We may collect information reasonably needed to evaluate a report, such as product name, lot code, purchase date, manner of use, photographs, and a description of the event. We may share safety information with a manufacturer, responsible person, regulator, insurer, laboratory, or service provider when appropriate and permitted by law, as further described in the Privacy Policy.

If a product is recalled or requires corrective action, we may stop sales, contact known purchasers, publish instructions, and offer the repair, replacement, refund, disposal direction, or other remedy appropriate to the issue and required by law. Follow recall instructions rather than continuing use or returning an affected product through an ordinary mail channel.

CHAPTER FOUR — DATA, COMMUNICATIONS, AND CONTENT

Article 19 — Personal information and California privacy rights

Our Privacy Policy explains the categories of personal information we collect, the purposes for which we use it, the parties to whom it may be disclosed, retention practices, security measures, and available choices. By using the Store, you acknowledge that personal information will be handled as described in that policy. Your agreement to these Terms is not consent to processing that requires separate consent under applicable law.

Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to our business and to your information, California consumers may have rights to know, access, correct, or delete certain personal information; to opt out of certain sale or sharing; to limit certain uses of sensitive personal information; and to receive nondiscriminatory treatment for exercising covered rights, subject to statutory exceptions. The Privacy Policy provides the current request methods and disclosures. We will recognize opt-out preference signals, including Global Privacy Control, where required.

Shopify and installed applications may process information to host the Store, complete transactions, prevent fraud, provide analytics, or support other disclosed functions. Their role and relevant data practices are addressed in the Privacy Policy. Please do not include medical details or other sensitive personal information in an ordinary support message unless reasonably necessary for your request.

Article 20 — Transactional and promotional messages

We may send nonmarketing communications needed to operate the Store or service your transaction, such as verification, order, payment, shipping, safety, recall, return, security, and policy notices. You are responsible for keeping an order-contact email address current.

Marketing email or text messages are sent only as allowed by law and the consent or preference you provide. You may unsubscribe using the message instructions or contact us. Opting out of marketing does not stop necessary transactional or safety communications. Message and data rates may apply to texts. Consent to promotional messages is not a condition of purchasing unless a lawful offer expressly states otherwise.

Electronic communications satisfy a writing requirement to the extent permitted by law. You may retain these Terms and order records by saving or printing them. Contact us if you need an accessible copy.

Article 21 — Reviews and community contributions

You may be able to submit reviews, photographs, videos, questions, comments, or other material (“Contributions”). You keep ownership of your Contributions. By intentionally submitting a Contribution for public display, you give Haruko Glow a nonexclusive, worldwide, royalty-free license to host, reproduce, format, display, and distribute that Contribution in connection with the Store and our truthful promotion of the reviewed product. This license does not transfer your ownership and does not prevent you from using your own content. We will not use a person’s likeness in a materially different endorsement without any additional permission required by law.

You represent that you have the rights necessary to submit the Contribution and that it does not unlawfully disclose private information, infringe intellectual property, impersonate someone, contain malware, or make a statement you know is materially false. Disclose any payment, free product, employment, family relationship, or other material connection that could affect how readers evaluate an endorsement.

We welcome honest opinions, including criticism. We will not prohibit, penalize, or demand ownership of a lawful and honest consumer review. We may moderate or remove content that contains confidential or personal information, threats, harassment, obscenity, unlawful discrimination, unrelated advertising, spam, infringement, or clearly false or misleading factual material. Disagreement with a genuine opinion is not, by itself, a reason for removal.

Article 22 — Haruko Glow materials and limited permission

The Store’s design, selection, arrangement, text, graphics, logos, icons, photographs, video, code, and other materials may be owned by Haruko Glow or licensed to us and are protected by applicable intellectual-property laws. Subject to these Terms, we grant you a limited, revocable, nonexclusive, nontransferable permission to access and use the Store for personal, noncommercial shopping and account management.

Except as allowed by law, you may not reproduce, sell, license, publicly display, distribute, modify, or create derivative commercial works from protected Store material without permission from the applicable owner. Product names, trademarks, and logos belong to their respective owners. Nothing in these Terms grants ownership or an implied commercial license.

If you believe content on the Store infringes your copyright or another intellectual-property right, send a detailed notice to our support email identifying the work, challenged material, location, contact information, good-faith basis, and any statement or signature required by applicable law. We may request additional information and may forward the notice to the content provider.

Article 23 — External services and the Shopify platform

The Store is hosted using Shopify. Shopify supplies ecommerce infrastructure but is not the seller of products identified as sold by Haruko Glow. Your sales contract is with Haruko Glow unless checkout clearly identifies another seller. Shopify or other providers may separately govern their payment, identity, wallet, financing, analytics, map, social-media, or other services.

Links and integrations may take you to a third-party website or tool. We do not control and do not automatically endorse third-party content, availability, security, or practices. Review the third party’s terms and privacy notice before using its service. Our responsibility for selecting or integrating a provider is not excluded where applicable law imposes it, but we are not responsible for a third party’s independent conduct merely because the Store links to it.

Article 24 — Store maintenance and feature changes

We may maintain, secure, improve, replace, or discontinue a Store feature. Temporary interruptions can occur for maintenance, updates, security, network issues, or events outside reasonable control. We will not use feature changes to avoid an accepted order or an accrued consumer remedy. If an interruption materially affects an order, contact us and we will provide information or assistance reasonably available.

CHAPTER FIVE — WARRANTIES, RESPONSIBILITY, AND DISPUTES

Article 25 — Warranties and legally protected expectations

We do not promise that general website content will be error-free or that every digital feature will operate uninterrupted. To the extent permitted by law, the Store’s non-product informational features are provided on an “as available” basis. This does not reduce our obligation to use reasonable care, honor accepted orders, provide products conforming to the sales contract, or correct deceptive or material errors.

Products may carry written warranties from their manufacturer or responsible seller. Any applicable warranty is described with the product or supplied with it. California’s Song-Beverly Consumer Warranty Act and other laws may provide implied warranties, including merchantability and, in appropriate circumstances, fitness for a particular purpose. We do not disclaim or limit any implied warranty, express warranty, statutory guarantee, or remedy when the law prohibits that disclaimer or limitation.

To the fullest extent a disclaimer is lawful, we do not guarantee a particular subjective cosmetic result, compatibility with every individual, or a result contrary to the product’s disclosed function, ingredients, directions, or warnings. No disclaimer applies to an inaccurate express promise, a hidden known defect, fraud, personal injury, or other liability that cannot legally be excluded.

Article 26 — Reasonable limits on liability

To the maximum extent permitted by applicable law, neither Haruko Glow nor its officers, employees, or agents will be liable for indirect, incidental, special, exemplary, punitive, or consequential losses arising solely from use of the Store when such losses were not reasonably foreseeable and were not caused by a breach of a legal duty owed to you.

For claims as to which a monetary cap is legally permitted, our aggregate liability arising from a particular order will not exceed the greater of the amount you paid for that order or $100. This cap does not apply to refunds or replacement obligations, valid warranty claims, product liability, death or personal injury, fraud or fraudulent concealment, willful misconduct, gross negligence, violation of privacy or data-security duties, infringement claims, or any other liability or remedy that law does not allow us to limit.

Some states do not allow particular exclusions or limitations. In those states, the limitation applies only to the extent allowed. These Terms do not require you to bear a loss that mandatory consumer law assigns to us.

Article 27 — Responsibility for unlawful misuse

If your intentional unlawful misuse of the Services, material breach of Article 3, infringement through a Contribution, or fraudulent transaction causes a third party to bring a claim against Haruko Glow, you agree to reimburse reasonable losses and defense costs to the extent caused by your conduct. We will give reasonably prompt notice and allow your participation in the defense. You do not have to cover losses caused by our negligence, product defect, unlawful conduct, breach of these Terms, or conduct for which applicable law places responsibility on us. We may not settle in a way that admits wrongdoing by you or imposes a nonmonetary obligation on you without your consent.

Article 28 — Events outside reasonable control

Neither party is responsible for a delay caused by an event beyond that party’s reasonable control, such as a natural disaster, severe weather, epidemic, war, civil disorder, labor disruption, government action, transportation shutdown, utility failure, or widespread communications outage, provided the affected party uses reasonable efforts to reduce the effect and resumes performance when practicable.

This Article does not excuse payment already due, permit us to retain money for merchandise we cannot lawfully ship, override the FTC shipment-delay rules, or remove your right to a refund or other mandatory remedy. We will notify affected customers when legally required or reasonably practicable.

Article 29 — Restricting or ending access

You may stop using the Store at any time. We may restrict or terminate access when reasonably necessary to address fraud, security threats, unlawful conduct, serious or repeated violations of these Terms, or legal requirements. When appropriate, we may use a narrower measure, request correction, or provide notice before termination.

Termination does not erase payment obligations already incurred, accepted order obligations, accrued rights, warranty claims, return rights, or provisions that by their nature should continue, including intellectual property, lawful licenses, liability rules, and dispute provisions. If we close an account, you may still contact support about an existing order or exercise a consumer or privacy right.

Article 30 — California law and resolving a concern

Before filing a formal claim, we encourage you to contact us with the order number, relevant facts, and requested resolution. We will review the matter in good faith. This informal step is voluntary and does not shorten, pause, or waive a legal limitation period unless we agree in writing or the law provides otherwise. You may also contact a government consumer-protection agency or use any other process available by law.

These Terms and transactions with Haruko Glow are governed by the laws of the State of California and applicable federal law, without applying a conflicts rule that would defeat mandatory protections. If you live elsewhere, you keep nonwaivable consumer rights granted by the law applicable to you.

An action may be brought in a court that has lawful subject-matter and personal jurisdiction and is a proper venue under applicable law. To the extent the parties may validly agree to venue, courts located in Stanislaus County, California are an available forum. Either party may use an eligible small-claims court. These Terms do not require arbitration and do not include a class-action waiver.

Article 31 — Updates to this agreement

We may revise these Terms to reflect changes in the Store, our practices, technology, or law. The current version will be posted with a new effective date. Material changes will be communicated in a manner appropriate to their significance when required by law.

Unless law permits otherwise, revised Terms apply prospectively from their stated effective date and do not retroactively alter an accepted order, accrued claim, or dispute that arose under an earlier version. Continuing to use the Store after the effective date signifies acceptance of the revised Terms for future use. If you do not agree, stop using the Services.

Article 32 — Contract administration

If a court finds a provision unenforceable, it will be limited or severed only to the minimum extent necessary, and the remaining provisions will continue. An invalid provision will not be rewritten to deprive a consumer of a nonwaivable right.

Our failure to enforce a provision once is not a permanent waiver. A waiver must be explicit and applies only to the specific circumstance stated. Headings are for convenience and do not control meaning. “Including” means “including without limitation.”

You may not transfer an account or assign your obligations without our consent, except where applicable law permits. We may transfer these Terms as part of a legitimate merger, reorganization, financing, or sale of the business, provided the transfer does not reduce your accrued consumer rights. There are no third-party beneficiaries except where these Terms expressly say otherwise.

These Terms, the incorporated policies, checkout disclosures, accepted order, and any applicable product or promotion terms constitute the agreement about your use and purchase. They do not replace an express written warranty or representation that law makes binding. Records may be kept electronically as permitted by law.

CONTACT HARUKO GLOW

Questions, complaints, accessibility requests, order concerns, return inquiries, safety reports, and legal notices may be directed to:

Trade name: Haruko Glow
Email: support@harukoskin.online
Address: 3425 Hawaii Ave, Riverbank, CA 95367, United States
Phone: +1 (209) 450-2332

Please include your order number when the request concerns a purchase. Do not send products to this address unless we first confirm that it is the correct return destination and provide return instructions.